Archive for hand controls

Mid-Term Motability Adaptations

We were asked a question by a Motability salesman a few days ago and as it’s not the first time, so we thought it was worth sharing our answer.

Your customer can have adaptations to their vehicle during its lease period (after handover). However, they must advise Motability beforehand and the vehicle must be suitable for the adaptations. If it is, your customer must pay the Motability Adaptation Specialist directly.

There are a few reasons why someone may need adaptations fitted after the vehicle handover:

  • An unforseen change in their disability or circumstances.
  • The client hadn’t realised which adaptations were available to them.
  • Something was missed by the client, dealer or adaptations specialist at the time of ordering the vehicle.

Obviously, a change in disability cannot be predicted and therefore adding extra adaptations is unavoidable.

The other two circumstances may be avoided if the adaptations specialist takes the time to speak to your client at the time of ordering.

At Ergomobility we always contact your customer before adapting their vehicle. We sometimes find that they would benefit from additional adaptations, many of which they may not be aware of and are often free under the Motability scheme. For example, a customer requesting hand controls may also benefit from a steering ball, indicator switch and pedal guard.

It is our mission to ensure we find the best solution for your customer first time, every time, so they can enjoy their car for the entire period of their vehicle lease, without the need for additional adaptations.

Discreet Push/Pull Hand Controls – a Better Way to Drive

Electronic pull acceleratorPush/pull hand controls are by far the most commonly fitted adaptation to Motability vehicles. They’re free of charge on the Motability Scheme and they enable thousands of people to drive. They can also enhance the driving experience and comfort for a disabled driver when coupled with a steering ball – also free on the Motability Scheme.

The basic idea and use of push/pulls hasn’t varied much in 50 years.

The big difference however lies in the gap in the quality of some push/pull hand controls.

We only ever buy and fit the highest quality discreet push/pull controls… Here’s why you should only recommend the discreet ones to your customers too

  • The rods are always hidden behind the dashboard. Why? Rods run on the outside of the dash not only look unsightly but drivers can catch and hurt their knees on them when entering or leaving the car.
  • The clamps around the pedals are high up so they don’t get in the way when the driver wants to use the standard pedals. Pedal clamps that sit too low can hit the driver’s feet when the pedals are being used. Crucially they can also get in the way of knee airbags.

There are two manufacturers of discreet hand controls on the Motability Scheme and every approved adaptation company can fit them if they so desire. But incredibly many still fit the old fashioned ones.

Insist on discreet hand controls.

Don’t compromise. Let your customer experience the very best in comfort and safety.

Please click here to see further product information on our website.

Ergomobility Sussex
Units 1 – 4, Crosspost Industrial Park,
Cowfold Road, Bolney,
West Sussex, RH17 5QU

Telephone: 01444 882233

Ergomobility Thames Valley
Reading, RG4 7XW

Telephone: 0118 321 8193