“Disability only becomes a tragedy when society fails to provide the things needed to lead one’s daily life.”
Judith Heumann – Disability Rights Activist
Why we offer training
At Ergomobility we work with disabled people to provide them with vehicle adaptations to enhance their quality of life. We are proud to be experts in our industry who put our customers’ needs at the heart of what we do. We believe in the power of what we have to offer here and we want to share this in a way that develops meaningful relationships with our dealer partners.
In challenging financial times it’s more important than ever to provide outstanding customer service in order to grow your fleet. One unhappy customer can make a big difference in the current competitive climate. At Ergomobility we provide training solutions that enable you to develop your Motability team, so they understand their customers’ needs far better than the competition.
This 1-hour short course includes interactive exercises to develop delegates’ understanding of the 4 key groups of adaptations. The training is designed to provide staff with a solid foundation of knowledge on the fundamentals of vehicle adaptations for disabled people.
Offsite workshops (half day)
Presented by some of the most experienced, qualified practitioners in the business, these workshops are aimed at dealer groups who are looking to grow the strength of their Motability fleet. By the end of this course, delegates will have a clearer understanding of the mindset and challenges faced by Motability customers. Courses are subject to availability.
What dealers say
I would thoroughly recommend Ergomobility
Sabrina took the time the time to visit our TrustFord dealership to carry out some adaptation training during a very busy schedule. She was fantastic with her knowledge and overall it was a very pleasant experience. I would thoroughly recommend Ergomobility.
Reinforced our understanding of adaptations
Thank you for the adaptations training last week. You not only gave us great insight into our customers’ needs, but also demonstrated how many adaptations are available and how they are used. Showing these adaptations on your demonstrator vehicle also reinforced our understanding. The team will now be much more confident when talking to Motability customers.
A real interest in supplying the best adaptations
The Business Development Manager was absolutely brilliant. Full of information, polite, bubbly and a good contact to have. I have used Ergomobility previously due to the care and real interest they have in supplying the best adaptations to their customers. I look forward to continuing to work with them going forward.
I feel a lot more confident now
I just wanted to say a special thank you for a fantastic introduction to your Company Ergomobility. After your advice and training I feel a lot more confident now that you have provided me with all that knowledge I needed going forward.